TROPIKAL Concepts
These are the main TROPIKAL words you will see in the dashboard and docs.
| Term | Meaning |
|---|---|
| Website Component | A visitor-facing feature owned and configured by one Website, such as Website Chat or Calendar Booking. |
| Job | The job TROPIKAL runs from start to finish. |
| Run | One time a job runs. |
| Work-step instructions | Versioned behavior, tone, boundaries, and decision guidance for an AI step. |
| Function | An approved action a job can run. |
| Access | A connected account or system TROPIKAL can use, such as Google Drive, Gmail, Calendar, a website, or an API account. |
| Knowledge | Approved information a job can use. |
| Capability | An approved source or action available to a job. |
| Connected Data | Approved business objects from a connected website. |
| Review step | A checkpoint where a person approves or rejects work before it continues. |
| Website publish destination | A job output that sends reviewed content to a connected website. |
Job
A job is the whole job. Examples:
- Summarize forwarded email for owner review.
- Draft a blog article and send it for approval.
- Publish approved content to a connected website.
Jobs can start from a channel, a schedule, or a manual run.
Website Component
A Website Component is installed and managed from one Website’s component gallery. Website Chat and Calendar Booking are Components, not customer Jobs. They have their own setup and lifecycle and do not appear in the Jobs list.
Website Chat can start a customer Job only when the owner explicitly adds that Job as a Component tool.
Run
A run is one execution of a job. The Runs page shows execution status, step progress, review pauses, and safe operational outcomes.
Work-step instructions
Each AI step stores its behavior, tone, boundaries, and decision guidance in the Job version. Deterministic steps can move structured data, call a function, send a notification, or publish approved content without AI instructions.
Function
A function is an approved action. It can read information, create a draft, send a handoff, or call a connected service.
Functions can be used:
- directly from the Functions area when enabled,
- inside a job step,
- or by an AI step when its Job is allowed to use it.
Access
An Access is the connected account or system a function may need. For example, a Google Drive function describes the action, while a Google Drive Access is the connected Google account and approved scopes.
Manage tokens, reconnects, deactivation, and account grants in Accesses. Then choose an Access from a Job function when needed.
Knowledge & Capabilities
Knowledge is the information a job can rely on. Capabilities are the approved actions it can take.
Keep both narrow. A job should only see the information and actions needed for the job.
Connected Data
When you connect a website, TROPIKAL can sync approved business objects for jobs. For example, a website might expose articles that can be read, updated, or published after review.
These objects appear as Connected Data after the website is validated, connected, and synced.
Review steps
Review steps keep important work human-approved. Use review before publishing, sending external messages, or changing website content.