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TROPIKAL Concepts

These are the main TROPIKAL words you will see in the dashboard and docs.

Term Meaning
Website Component An interactive feature with its own UI, setup, sessions, and lifecycle, such as Website Chat or Calendar Booking.
Job Reusable work that accepts input, performs steps, and returns an outcome without owning a visitor interface.
Run One time a job runs.
Work-step instructions Versioned behavior, tone, boundaries, and decision guidance for an AI step.
Function An approved action a job can run.
Access A connected account or system TROPIKAL can use, such as Google Drive, Gmail, Calendar, a website, or an API account.
Knowledge Approved information a job can use.
Capability An approved source or action available to a job.
Connected Data Approved business objects from a connected website.
Review step A checkpoint where a person approves or rejects work before it continues.
Website publish destination A job output that sends reviewed content to a connected website.

Job

A Job is reusable, headless work. It defines the input it accepts, the steps it performs, the approved information and actions it may use, its review rules, and the result it produces. The Jobs dashboard is where you configure and inspect that work; it is not a visitor interface owned by the Job.

Examples:

  • Analyze logs forwarded by email and prepare an engineering summary.
  • Qualify a lead received from a message or form.
  • Extract invoice fields and pause for owner review.
  • Create a daily operations brief on a schedule.
  • Draft a customer follow-up and send it for approval.

Jobs can start from email, Telegram, a schedule, a manual run, or an approved Component action. The way a Job starts does not change what the Job is.

Website Component

A Website Component owns an interactive experience. It is installed and managed from its product home, such as one Website’s component gallery. Website Chat and Calendar Booking are Components, not customer Jobs. They have their own UI, setup, sessions, data, and lifecycle and do not appear in the Jobs list.

Website Chat can start a customer Job only when the owner explicitly adds that Job as a Component tool. The Component handles the conversation; the Job performs the selected background work.

Run

A run is one execution of a job. The Runs page shows execution status, step progress, review pauses, and safe operational outcomes.

Work-step instructions

Each AI step stores its behavior, tone, boundaries, and decision guidance in the Job version. Deterministic steps can move structured data, call a function, send a notification, or publish approved content without AI instructions.

Function

A function is an approved action. It can read information, create a draft, send a handoff, or call a connected service.

Functions can be used:

  • directly from the Functions area when enabled,
  • inside a job step,
  • or by an AI step when its Job is allowed to use it.

Access

An Access is the connected account or system a function may need. For example, a Google Drive function describes the action, while a Google Drive Access is the connected Google account and approved scopes.

Manage tokens, reconnects, deactivation, and account grants in Accesses. Then choose an Access from a Job function when needed.

Knowledge & Capabilities

Knowledge is the information a job can rely on. Capabilities are the approved actions it can take.

Keep both narrow. A job should only see the information and actions needed for the job.

Connected Data

When you connect a website, TROPIKAL can sync approved business objects for jobs. For example, a website might expose articles that can be read, updated, or published after review.

These objects appear as Connected Data after the website is validated, connected, and synced.

Review steps

Review steps keep important work human-approved. Use review before publishing, sending external messages, or changing website content.