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Tropikal Tropikal Docs

Tropikal Docs

Tropikal Docs

Managed workflow and Smart Website docs

Tropikal helps every inquiry get answered, qualified, followed up, and booked. These docs explain the customer workflows, personas, knowledge, capabilities, website connections, and public-safe references behind that promise.

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Platform overviewWhat Tropikal includes and the outcomes the system is built to create.Workflow naming guideUse the current language for workflows, personas, knowledge, capabilities, channels, and handoffs.AI Front Desk quickstartCreate a front desk workflow, configure its persona, add knowledge, test chat, and connect safe capabilities.Website EmbedAdd the AI Front Desk bubble to a site so visitors can ask questions and share lead details.Website quickstartConnect a site, choose approved content, test the connection, and start website chat.Email CapabilityForward email into a review-first workflow for summary, risk review, draft reply, and owner handoff.
  • Create an AI Front Desk workflow with a clear job, persona, approved knowledge, and safe capabilities.
  • Add the Website Embed bubble so visitors can ask questions and create owner-ready handoffs.
  • Connect a Smart Website so customers can ask questions and owners can review content work.
  • Forward email into the Email Capability for summary, risk review, and owner handoff.
  • Check public references for errors, rate limits, legal links, and recent changes.